The Winning Playbook in the Age of Customer Experience
Al Nassr Tower B, M Floor
Wednesday, December 5, 2018 - 16:30 to 19:30
Today, customer experience is what makes or breaks businesses. 10 years ago, it was pricing, 5 years ago, it was the technology. Today, the competitive advantage is how you treat your customers. In this session, we will talk in details how to collect customer feedback in both physical and digital channels, how to engage with customers in real time and how to analyze data and take action.
For register press here.