The ‎ Communications Regulatory Authority (CRA) is the Communications Regulator in the state of Qatar established by virtue of Emiri Decree (42) in 2014. The CRA regulates the Telecommunications and Information Technology sector, postal services, access to digital media and spectrum. The CRA encourages and supports an open and competitive Information & Communications Technology (ICT) sector that provides advanced, innovative, and reliable communications services. Balancing the rights of consumers with the needs of service providers is at the heart of everything the CRA does.

Mobile Number Portability

Thursday, January 24, 2013
Mobile Number Portability

Mobile Number Portability will soon be available in Qatar.  By the end of January 2013, consumers will be able to retain their existing mobile number when switching to a different service provider. This empowers consumers with the ability to more freely choose the best service provider to meet their needs, and is an important part of the ongoing liberalization of Qatar’s telecommunications market.

Consumers wishing to change service providers and keep their existing mobile number should visit any retail outlet of the service provider to which they are planning to switch. At the retail outlet, consumers will fill out a Mobile Number Portability application, which requires a valid Qatari ID to complete. Number porting typically takes one working day once the application has been completed.

For more information about Mobile Number Portability, including details on the process and considerations for consumers before porting their number, please read the Frequently Asked Questions.

For any additional questions about Mobile Number Portability, email consumervoice@ict.gov.qa