Legislations & Policies

The Ministry of Transport and Communications' work to promote the use and adoption of ICT requires formulating the appropriate digital laws, policies and standards to support this undertaking. To that end, MOTC monitors local and international development trends to ensure that the policies and frameworks are effective and current. 

The following provides a list of laws, policies, standards and guidelines - approved by the National eGovernment Steering Committee - for compliance by all of Qatar’s government agencies. For further information, please contact us at policyfeedback@ict.gov.qa.


Government Enterprise Architecture Framework
Sunday, September 2, 2018

This document provides a high-level overview of the Qatari Government Enterprise Architecture (GEA) Framework that would be used by all the government agencies in Qatar. It describes the structure of the framework and the artifacts aligned with multiple dimensions of the framework. It also provides guidance on how GEA artifacts can be used by MoTC and individual government agencies in Qatar.

Government Mobile Services Framework
Tuesday, March 20, 2018

The aim of this Mobile Services Framework document is to build a consistent, whole of government approach to adopting mobile technology in delivering government services that will help us to achieve our objectives outlined in the Qatar Digital Government strategy.  Our goal is to better position our Qatar Government to continuously find and deliver new and innovative ways to extend its services to better serve and engage its people. It will set a coordinated approach across government to adopt mobile technology with the aim of achieving the strategic priorities of the Qatar Digital Government strategy.

Data Management Policy
Tuesday, September 15, 2015

The Data Management Policy aims at establishing the governance and standard processes across the Government Agencies in the State of Qatar for managing and sharing data. It defines clear duties and responsibilities for all who manage public sector information. The policy includes key provisions on Data Governance, Data Administration, Data Protection, and Data Sharing. It should be noted that this policy operates subject to privacy, copyright, legal and security considerations.  Agencies should ensure that they are compliant to the relevant legislations applicable in the State of Qatar.

Government Website and e-Services Framework
Tuesday, September 15, 2015

Digital Government 2020 Strategy stipulates the objective of having 100% government services available online while aiming at 80% of all services transactions to be performed online. It is, therefore, pertinent that the websites of all government agencies are designed and organized in a way that makes it easier for the users to navigate through different websites and perform transaction online.

The Government Website and e-Services Framework defines a set of standards and best practice guidelines for the overall design of government websites and e-Services to address the above need.

e-Participation Policy
Thursday, April 16, 2015

The Policy on e-Participation was approved and issued by the eGovernment Steering Committee in April 2015 for compliance by all Government Agencies. It seeks to institute the culture and practices of e-Participation across all government agencies and improve transparency through greater people participation, thereby assisting the State of Qatar in achieving its national development goals.

The policy covers 2 key segments:

  1. Online public consultation; and
  2. Online public engagement

The policy applies to all Government Agencies in the State of Qatar and their online communication and people-engagement activities covering the above two segments

Council of Ministers' Resolution No. (18) of 2010 on the Implementation of e-Government Policies
Wednesday, April 15, 2015

A  Council of Minister’s Resolution No. (18) was issued in 2010 requiring all government agencies to adopt the following e-government policies:

  • Integration to Hukoomi portal and i-Gov Developed Shared Services Policy
  • Hukoomi Content Management Policy
  • Government e-Services Registration and Authentication Policy
  • Government Reference ICT Architecture and Standards Policy
Open Data Policy
Monday, November 24, 2014

The Open Data Policy was approved and issued by the Digital Government Steering Committee in November 2014 for compliance by all government agencies and to meet the national goals of a knowledge-based economy and society. The policy aims to ensure that all government agencies take steps to expand public access to government data by making it available online unless restricted by law, policy, regulations or contract. The policy applies to information and data in the custody or under the control of all government agencies in Qatar